Shipping + Returns
At La Strega Buona we stand behind all of our products. If you are not satisfied with your order for any reason you may request store credit or an exchange. Please contact us at the above email within 30 business days to request a return. We do not pay for return shipping unless the product is damaged.
If your order is damaged or incorrect in any way please contact us within 14 business days and we will pay for the mistake to be shipped or returned. If you do not contact us within the time given, you are responsible for paying for the damaged, lost or incorrect item. If an item is out of stock or no longer available, you will be issued a store credit for the product. Please request a Return Authorization via email: firstname.lastname@example.org.
All approved returns can be held as credits or applied to an exchange. Only items that have been damaged or missing from order will be eligible for a refund. Please send all approved returns to the above address.
Please include a copy of the Return Authorization emailed to you by customer service with what you would like to exchange the returned product for, or a request for a store credit. Please allow 7-14 business days after receipt of returned items for a credit or exchange of items. If you have any questions regarding our return procedure or policies, please contact us at email@example.com. Thank you!